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Our policy for online and phone customers only:
LIMITED RETURN POLICY: Online dresses are returnable for defects or sizing IF YOU RETURN VERY PROMPTLY. They must be returned UNWORN and undamaged, and must be placed back in the mail/courier by 2 (TWO) business days following delivery. We will issue your credit upon receipt of the unworn, undamaged dress.
For orders from our in-store stock: Placing your order online removes the dress from our website, and when we get notice of your order, we'll promptly make sure it's pulled from the sales floor.
BAGS: If shipped from our "IN STORE" stock, we will ship in one of our trademark pink take-home bags. This is not possible for dresses shipped from the designer/vendor, but if you want one and ask, we'll get you one.
SHIPPING: We'll ship no-charge (except for sale items!) via standard ground shipping or 2-3 day mail. We usually ship the next weekday after you place an order (except we're closed on Mondays). Designer/vendor shipping times may vary. CALL IF DELIVERY IS URGENT: We may be able to expedite to express shipping if you'll pay the added shipping costs.
FINAL ORDER & PAYMENT: We will call you to finalize the order over the phone, so we can double-check availability and sizing. We'll take your payment over the phone.
NOTE: These policies applies only for customers who did not have a dressing room session in the store.